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Shipping policy

* For orders up to Rs. 10,000, we offer a Cash on Delivery (COD) service at a non-refundable charge of Rs. 150.
* For orders above Rs. 10,000, we offer the option of prepaid delivery only.
Delivery Timeline:
* The delivery timeline for products that are ready-to-ship is between 7 to 10
business days.

Order Processing:
* We ensure that orders are promptly processed and dispatched according to the delivery timeline.
* After placing an order, you will receive a confirmation email and a message on WhatsApp to inform you that the order has been successfully placed

Order Tracking:
* You can track your order by visiting tracking.frankromello.com and entering your order number and phone number to access details.
Shipping Notifications:
* Once the order is dispatched from the warehouse, our shipping partner will send you tracking details via email and WhatsApp.

Proof of Delivery:
* If you receive the wrong footwear, it's important that you don't accept the package. We request you take a video of the package as evidence and share it with us via email at frankromelloshoes@gmail.com or WhatsApp at +919897409454 This will help us to provide evidence that the wrong delivery was attempted. 

If you have any concerns or questions, please write to us at frankromelloshoes@gmail.com or WhatsApp at +919897409454

COD POLICY:
COD Eligibility
* We offer a COD (Cash on Delivery) service for all ready-to-ship products.
 
Non-Refundable Charge
* For orders placed with Cash on Delivery (COD), a non-refundable charge of Rs. 150 will be applied your order.

Payment Process
* The payment for COD orders must be made before opening the package.

Frank Romello stands at the crossroads of heritage craft and contemporary style, delivering luxury men’s footwear in India that rivals global fashion houses yet remains accessible to discerning shoppers nationwide. For more than four decades, our master artisans have transformed full-grain hides into handcrafted leather shoes distinguished by precision stitching, supple linings, and sheet soles engineered for cloud-soft comfort. Whether you’re searching for boardroom elegance or weekend versatility, each pair reflects a relentless commitment to detail—from hand-cut uppers to meticulous burnishing—so you experience couture-level quality every time you slip them on. Complemented by free pan-India shipping, hassle-free exchanges, and a responsive customer service team, we make it effortless to buy men’s shoes online with absolute confidence.

Browse our curated collections to discover affordable luxury loafers that elevate everyday denim, formal loafers for men designed to anchor power suits, and intricately finished monk-strap shoes India prefers for their modern edge. Every silhouette balances classic European aesthetics with proportions tailored to the Indian foot, ensuring a glove-like fit straight out of the box. Our craftsmen use time-honored Blake construction for durability without bulk, while advanced cushioning absorbs impact from dawn commutes to late-night celebrations. Natural leather breathability and moisture-wicking insoles keep you cool through every season, proving that true luxury isn’t just seen—it’s felt with every step.

Beyond our core lineup, the Frank Romello Journal serves as your style companion, packed with casual boots styling tips, leather-care guides, and trend forecasts that help you pair boots with chinos, monk straps with linen separates, and loafers with tailored shorts. Bookmark the blog for insider advice on polishing techniques, seasonal rotation schedules, and wardrobe capsules that maximize wear. By blending expert insights with new-arrival spotlights, we keep you inspired while safeguarding the longevity of your investment footwear. Step into our world today and experience why thousands of loyal patrons call Frank Romello their first choice for premium leather shoes crafted with passion, priced for everyday splendor.