1. Do you ship internationally?

No, we currently only offer shipping within India. We do not ship internationally at this time. We apologize for any inconvenience this may cause.

2. How can I place an order on your website?

To place an order on our ecommerce footwear store, follow these steps:

  • a. Browse our website and select the desired footwear.
  • b. Choose the appropriate size and color, if applicable.
  • c. Click on the "Add to Cart" button.
  • d. Review your order in the shopping cart and proceed to checkout.
  • e. Fill in your shipping and billing details within [insert country/region].
  • f. Select the preferred payment method and complete the transaction.
  • g. You will receive an order confirmation email with your order details.

3. What payment methods do you accept?

We accept various payment methods, including credit and debit cards (Visa, Mastercard, American Express), PayPal, and other popular online payment platforms. At checkout, you can select the payment method that is most convenient for you.

4. How long will it take for my order to arrive?

The delivery time depends on your location within [insert country/region] and the shipping method selected. Typically, orders are delivered within 3-7 business days. Once your order is shipped, you will receive a shipping confirmation email with tracking details to monitor the progress of your delivery.

5. Can I track the status of my order?

Yes, you can track the status of your order. After your order has been shipped, we will provide you with a tracking number and a link to the shipping carrier's website. You can use this information to track your package and see its current location and estimated delivery date.

6. What is your return and exchange policy?

We offer a hassle-free return and exchange policy within India. If you are not satisfied with your purchase or need a different size, you can initiate a return or exchange within 30 days of receiving your order. The footwear must be in unused condition with all original tags and packaging. Please refer to our Returns and Exchanges page on our website for detailed instructions on how to proceed.

7. Are there any additional costs such as taxes?

For domestic orders, the price displayed on our website usually includes applicable taxes within India. There are no additional taxes or customs duties for orders shipped within India.

8. What if the footwear I received is damaged or defective?

We apologize for any inconvenience caused. If you receive damaged or defective footwear, please contact our customer support team within 7 days of receiving your order. We will provide instructions on how to return the item and arrange for a replacement or refund as per our policies.